Privacy Policy

1. Introduction

DreamPlay Pianos ("we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at dreamplaypianos.com or make a purchase from us.

2. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, shipping address, and payment details when you place an order or subscribe to our newsletter.
• Usage Data: Pages visited, time spent on site, browser type, device type, and referring URL.
• Cookies & Analytics: We use first-party cookies and analytics tools to understand how visitors interact with our site.

3. How We Use Your Information

• To process and fulfill your orders.
• To send you order confirmations, shipping updates, and receipts.
• To send marketing emails if you have opted in (you can unsubscribe at any time).
• To improve our website, products, and customer experience.
• To detect and prevent fraud.

4. Sharing Your Information

We do not sell your personal information. We may share your data with trusted third-party service providers who assist us in operating our website, processing payments, and delivering products. These providers are contractually obligated to protect your information and use it only for the purposes we specify.

5. Data Security

We implement industry-standard security measures to protect your personal information, including SSL encryption for data transmission and secure payment processing through Stripe. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

You have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate data.
• Request deletion of your data.
• Unsubscribe from marketing communications at any time.
• Opt out of analytics tracking.

7. Cookies

Our site uses cookies to remember your preferences and understand site usage. You can control cookie settings through your browser. Disabling cookies may limit some features of the site.

8. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies before providing any personal information.

9. Children's Privacy

Our website is not intended for children under 13. We do not knowingly collect personal information from children. If we learn that we have collected data from a child under 13, we will delete it promptly.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date. We encourage you to review this policy periodically.

11. Contact Us

If you have any questions about this Privacy Policy or your personal data, please contact us at:

Email: support@dreamplaypianos.com